EOE ep. 238 | Metrics You Should Dive Into as a Gym Owner — Dan Uyemura
July 13, 2022 | Hosted by Jason Khalipa
PushPress is "the gym management software for successful gyms." In today's episode, PushPress CEO and founder Dan Uyemura joins Jason and Gabe to discuss how he got into CrossFit before delving into what metrics gym owners should analyze and how they can use them to improve customer experience, convert leads, and drive retention.
In this episode:
Finding CrossFit as a Software Engineer
Focusing on the Customer Experience
Goal of Software
How Are Gym Owners Spending Time?
3 Metrics to Dial In On
Lead Conversion & Sales Efficiency
Net Revenue Retention
Average Churn
Focus on the Drivers of MRR
Needing to Create a Feedback Loop
Duty of Sales Is to Qualify Someone For Your Gym
Get Connected
Follow Jason
Follow Gabe
Follow Dan
Management Software for Successful Gyms: PushPress
Fun, Effective Workouts: NCFIT App
Weekly Motivation: EOE Newsletter
Level Up Your Business: Build Better Newsletter
Suit Up: NCFIT Shop
Gym Owners: NCFIT Collective Programming
Visit NCFIT Online