Please see below for Frequently Asked Questions regarding NCFIT policies:

Interested in Membership:

• Offerings: Group CrossFit classes, Private Training and Nutrition Coaching and Accountability Services

• To get started, please book a Free Consultation with our Membership Coordinator here.
  

DROPPING IN:

• Athletes with at least 6 months of CrossFit experience are welcome to book a drop-in ($30) through our online sales portal.

• 10 and 20 Session Packs available (contact info@nc.fit)

• Showers and basic toiletries available (towel rental $2)
  

HOLD POLICY:

• 7 day written notice required (to info@nc.fit)

• 2 holds max per year

• Must be between 30-90 days

• Can be placed at any point in the billing cycle

• Membership fee is not prorated; account is "Frozen" so that paid days are available upon return

• Can lift a hold anytime after 30 days
  

REFERRAL POLICY

• Earn a free month of membership for each new referral (recurring monthly memberships only) 

• No limit to the number of referrals a member can have!

• Please introduce your referral to info@nc.fit prior to their start date
  

CANCELLATION POLICY (MONTHLY MEMBERSHIPS):

• 15 day written notice to turn off auto renew required (to info@nc.fit)

• No refunds for partially used memberships

• Minimum 90 day commitment must be satisfied prior to cancellation
  

INVOICES:

• All invoices are available in the Wodify app under:
  Profile –> Membership –>Invoices

• Detailed invoices available upon request
  

LATE CANCELLATION/NO-SHOW FEE:

• $30 fee for no-shows and cancellations made less than 8 hours in advance for AM classes and 2 hours in advance for PM classes

• Notifications are automated; if you received one in error and were checked in or do not see an open invoice, please disregard; (most errors are corrected by 8pm)

• Please sign in from the app (or the iPad in the gym) once you arrive to avoid any errors in attendance!